Contact us
We’re a small team and we read every message. Email shalom@shabap.ai and we’ll get back to you as soon as we can (we don’t answer on Shabbat or Yom Tov).
Frequently asked questions
How do I manage or cancel my subscription?
Go to Membership (in your account menu) to open the secure billing portal, where you can update your card, switch plans or cancel any time. After cancelling you keep access until the end of the period you already paid for.
Can I get a refund?
Email us within 14 days of your first purchase and we’ll refund you in full. See our Terms of Service for details.
How do I delete my account?
Open Profile and scroll to Delete Account, or visit shabap.ai/delete-account. Deleting your account cancels any active subscription and permanently removes your personal data.
My co-host and I share a household — what happens to our plans?
Everything you plan together is shared. If one of you deletes their account, the other keeps the household and all shared Shabbatot, guests and family members.
How is my data used?
We only use your data to run SHABAP, and we never sell it. Read our Privacy Policy.
I can’t sign in.
Try resetting your password, or sign in with the same Google/Apple account you used to sign up. Still stuck? Email us.
SHABAP · Privacy · Terms · Delete account · shalom@shabap.ai